Terms & Conditions
Terms & Conditions
Effective date: September 24, 2026
Welcome
These Terms & Conditions explain how Hannah Spa provides treatments, appointments, gift certificates, and website services. By booking, visiting, or using our website, you agree to these terms.
Appointments and cancellations
Appointments are subject to availability. Please arrive a few minutes early so your treatment can begin on time. If you need to change or cancel, contact us at least 24 hours in advance. Cancellations made less than 24 hours before the appointment may incur a fee of 50% of the booked treatment price. Missed appointments may be charged the full treatment price.
Health and suitability
Please tell us about allergies, injuries, pregnancy, medical conditions, or medication that may affect your treatment. Our services are for wellbeing and relaxation and are not a substitute for medical advice, diagnosis, or care.
Payments and gift certificates
Prices are shown in the currency stated at booking and may change from time to time. Payment is due at the time of service unless we agree otherwise. Gift certificates are non-refundable and may not be exchanged for cash.
Personal belongings
Please keep valuables with you or leave them at home. Hannah Spa is not responsible for loss of, or damage to, personal belongings brought to an appointment.
Changes and contact
We may update these terms when our services or legal requirements change. The current version will be posted on this page. For questions, contact hello@hannahspa.com.
